General Terms & Privacy Policy

General Information

Customs Information for Overseas Orders

Orders for delivery overseas sometimes attract duty imposed by the destination country. JIV Sport obviously has no control over any such imposition.

Customs forms for all international packages list the value of the contents as well as a description of the items. Any customs or import duties levied once the package reaches your country must be borne by you. Your local customs office will be able to provide further information.

Despatch Information

All orders will be despatched from us  by EestiPost, ensuring the quick and efficient delivery of your order.

Terms and Conditions

The following terms & conditions apply to all transactions on IceStar online. All prices are shown in Euros. We reserve the right to change any advertised price before you place an order.

All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled, you will be given a full refund.

Delivery charges are calculated on the total value of the items on order and delivery address. We aim, subject to stock availability to deliver all orders within 10 days of ordering (slightly longer when ordering from overseas). You will be advised of any delay.

Payment can be made by any major debit or credit card. Payment will be debited to your account before the despatch of your order. We will take all care within our power to keep your order and payment details secure.

In the unlikely event that your goods are lost or arrive damaged, please notify us as soon as possible.

How to shop at JIV Sport e-shop

JIV Sport is a virtual shop and can be accessed 24 hours a day. Purchases can be made online using credit and debit cards or by contacting us by telephone, fax, post or email.

Selecting your items

Browse the items in our online selection by brand, category or by item description. View selected new products and limited editions. If you are searching for a gift browse our special occasions selection. Or if you are just looking for a bargain why not browse our current promotions. When you have located the item you wish to purchase simply enter the required quantity in the quantity box and continue browsing the site.

Viewing Your Shopping Basket

You can see which items you have selected at any stage by clicking on the `Shopping Basket’ button in the top left hand corner. Here you are able to make changes to the contents of the shopping basket by changing the quantity boxes or even add giftwrap to individual items.

Purchasing

Once all the items you wish to purchase are in the shopping basket you should click on the ‘Checkout’ button. You will be requested to enter some delivery and credit card information and finally asked to confirm your order.

We accept all major credit cards as payment. Once you have completed your order, the total cost of the items, including VAT if applicable, and the cost of delivery will be displayed.

Delivery And Despatch

All orders will be despatched from IceStar, by EestiPost, ensuring the quick and efficient delivery of your order. Please note that your credit/debit card account will be debited with the cost of your purchase at point of purchase and before despatch. You will receive email confirmation acknowledging your order and confirming despatch details. Should you not receive your goods within the above timescale please contact us. Should there be a problem with your order, e.g. availability, we will contact you by email, telephone or at a specified contact address.

VAT

Value Added Tax is charged on most goods and services sold within the European Union. VAT, currently 20 % is included in product prices displayed on the Web site.

Our export price list gives prices after deduction of Value Added Tax for use when goods are destined for outside the European Union.

Privacy Policy

JIV Sport LTD (and its group of companies) uses cookies on its websites. You can find out more about cookies and how to control them in the information below. Please note that by clicking on a link from one of JIV’s websites to another, the Cookie Policy or banner may not reappear and this Policy applies to all websites.

By using this website you accept the use of cookies in accordance with this Cookie Notice. In particular, you accept the use of functionality for the purposes described below.

If you do not accept the use of these cookies, please disable them by changing your browser settings so that cookies from this website cannot be placed on your computer or mobile device.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

There are two broad categories of cookies:

First party cookies, served directly by JIV to your computer.